Refund policy
At Zayan Pink Salt, customer satisfaction is important to us. If you receive a damaged or defective item, please contact us within 3 days of delivery at zayanpinksalt@gmail.com with photos of the item and packaging.
- Damaged or defective items are eligible for a replacement or refund.
- Returns are not accepted for change-of-mind purchases, as our products are natural stone items cut and finished per order.
- Approved refunds are processed within 5-7 business days to the original payment method.
- Shipping costs for damaged-item replacements are covered by us; return shipping for other reasons is the customer's responsibility.
For any questions, reach out to us at zayanpinksalt@gmail.com.